New8 takes the trust you place in us seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
All data transmitted between you and the new8 platform is protected by banking-grade SSL encryption.
New8 never sells or rents your personal data to any third party for marketing purposes.
You have the right to access, update, and request deletion of your personal data at any time.
We clearly explain the types of data collected and the purposes for which it is used, without misleading language.
Welcome to the new8 Privacy Policy. At new8, we understand that your privacy is more than a formality — it is the foundation of trust that defines the relationship between our platform and every member who chooses to be with us. This document is written with a clear purpose: to inform you, in plain language, how your personal information is handled from the moment you visit our website through every daily interaction with the new8 platform.
New8 never sells, rents, or discloses your personal data to third parties for marketing purposes. Your data is used solely to ensure a safe, seamless, and personalised platform experience for you.
This Privacy Policy applies to all users and registered members who access or use new8 services via the website new8.vin, mobile app, or any related digital channel. It also applies to anyone who contacts our customer support team via live chat or email.
By using the new8 platform, you agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of our services.
This policy should be read together with Terms and Conditions new8 which forms part of the overall agreement between you and our platform.
New8 collects various types of data depending on how you interact with our platform. Below is a clear summary of the data categories we collect:
| Data Category | Example | Collection Method |
|---|---|---|
| Identity | Name, date of birth, IC number | Registration & KYC |
| Contact | Email, phone number | Registration |
| Financial | Bank account number, transaction records | Deposit & Withdrawal |
| Technical | IP address, device, browser | Collected automatically upon access |
| Usage | Game history, platform activity | Collected automatically during gameplay |
| Communication | Support chat records, emails | Support interactions |
New8 uses collected data for lawful and transparent purposes. We will not use your data for any purpose not stated here without obtaining your prior consent.
We may send you information about promotions, bonuses and exclusive offers. You can opt out of these marketing communications at any time via the unsubscribe link in emails or through the notification settings in your account.
New8 processes your personal data on the following lawful bases:
New8 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
New8 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Specifically:
In the event of a security incident involving your personal data, new8 will notify you within a reasonable timeframe via your registered email, explaining the nature of the incident and the steps taken to address it.
New8 does not sell or disclose your personal data to third parties except in the following limited circumstances:
All third parties who receive your data are required to handle it to security standards equal to or exceeding those set by new8.
New8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the new8 platform.
As a new8 member, you have important rights regarding your personal data. new8 fully respects these rights and will process every request carefully and within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data in your account.
You may request deletion of your personal data, subject to legal retention requirements.
You may request that we restrict the processing of your data under certain recognised circumstances.
You have the right to receive your personal data in a machine-readable format for transfer.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the new8 support team via live chat or email at [email protected]. We will process your request within 30 working days from the date the request is received. For complex cases, this period may be extended with notification to you.
The new8 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of minors. Should we become aware that data has been collected from an individual under 18 years of age, the account in question will be immediately terminated and all related data will be deleted promptly.
Parents or guardians who believe their child has registered on the new8 platform should contact our support team immediately at [email protected] for immediate action.
New8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. Any changes will take effect once the latest version is published on this website.
For significant changes that directly affect your rights, we will provide clear notice via your registered email or an in-platform notification at least 14 days before those changes take effect. Your continued use of the new8 platform after the effective date constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
Our data protection team takes every enquiry seriously and provides clear, helpful responses within the specified timeframe.
Comprehensive Protection
New8 continuously invests in the latest security infrastructure to ensure your data and transactions are always protected.
The same 256-bit SSL encryption technology used by leading banking institutions worldwide ensures every bit of your data is secure in transit.
New8's security infrastructure undergoes regular independent audits by qualified third-party cybersecurity firms to ensure no hidden vulnerabilities exist.
New8 staff are only granted access to data strictly necessary for their role. Access to sensitive data is logged and closely monitored.
New8 member data is stored on dedicated servers protected by multi-layered firewalls, real-time intrusion detection, and encrypted automatic backups.
Additional protection via 2FA is available for all new8 member accounts. Enable this feature through your account settings for an extra layer of security.
New8's security team operates 24/7 to monitor and respond to any security threats. Members will be promptly notified if their data is compromised.